Terms & Conditions

Please review these terms and conditions carefully before using our Service.

Interpretation

Capitalized terms in these terms have specific meanings as defined below. These definitions apply regardless of whether terms are used in the singular or plural.

Definitions

For the purposes of these Terms:

  • Country: refers to the United States.
  • Company: (referred to as "the Company", "We", "Us", or "Our" in this Agreement) refers to BLINKFIX SERVICES LLC , located at 1317 Edgewater Dr #6499, Orlando, Florida 32804 USA.
  • Device: means any device that can access the Service, such as a computer, Printer, Scanner, cellphone, or tablet.
  • Goods: refers to the Remote IT Support Subscriptions for Devices.
  • Orders: are requests to purchase Goods from us.
  • Service: refers to our Website.
  • Terms and Conditions: (also referred to as "Terms") constitute the agreement between you and the Company regarding your use of the Service.
  • Third-party Social Media Service: refers to any services or content (including data, information, products, or services) provided by a third party that may be displayed or made available through the Service.
  • Website: refers to BLINKFIX SERVICES LLC , accessible from www.blinkfixusa.com.
  • You: means the individual or legal entity accessing or using the Service.

Acknowledgment

These Terms and Conditions govern your use of the Service and establish the agreement between you and the Company. They define the rights and responsibilities of all users.

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms, you may not use the Service.

You confirm that you are over 18 years of age. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also subject to our Privacy Policy, which details our practices regarding your personal information and how we protect your privacy. Please read our Privacy Policy before using the Service.

Placing Orders for Goods

By placing an Order for Goods through the Service, you confirm that you are legally able to enter into binding contracts.

Your Information

To place an Order for Goods, you may need to provide certain information, including but not limited to: your name, email address, phone number, credit card number, credit card expiration date, billing address, and shipping information.

You represent and warrant that: (i) you have the legal right to use any credit or debit card or other payment method in connection with your Order, and (ii) the information you provide is accurate and complete.

By submitting this information, you authorize us to share it with payment processing third parties to complete your Order.

Order Cancellation

We reserve the right to refuse or cancel your Order at any time for reasons including but not limited to:
  • Goods availability
  • Errors in Goods descriptions or prices
  • Errors in your Order
We may also cancel your Order if fraud or an unauthorized or illegal transaction is suspected.

Order Cancellation Rights

Goods may only be returned in accordance with these Terms and our Returns Policy.

Our Returns Policy is part of these Terms and Conditions. Please review it to understand your right to cancel your Order.

We will issue a refund no later than 14 days from receiving the returned Goods. The refund will be made using the same payment method you used for the Order, and you will not incur any fees.

Availability, Errors, and Inaccuracies

Our offerings of Goods on the Service may be mispriced, inaccurately described, or unavailable, and we may experience delays in updating information.

We do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to correct errors, inaccuracies, or omissions and update information at any time without prior notice.

Price Policy

We may revise prices before accepting an Order.

Prices may change after accepting an Order due to government actions, changes in customs duties, increased shipping costs, currency fluctuations, or other factors beyond our control. In such cases, you may cancel your Order.

Payments

All Goods purchases require a one-time payment. Payments can be made using methods we provide, such as Visa, MasterCard, Affinity Card, American Express, or online payment methods like PayPal.

Payment cards are subject to validation checks and authorization by your card issuer. If we do not receive authorization, we are not responsible for delays or non-delivery.

Links to Other Websites

The Service may contain links to third-party websites or services not owned or controlled by the Company.

We assume no responsibility for the content, privacy policies, or practices of third-party websites or services. You agree that the Company is not liable for any damage or loss related to the use of or reliance on such third-party content, goods, or services.

We advise reviewing the terms and privacy policies of any third-party websites or services you visit.

Termination

We may terminate or suspend your access immediately, without notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will end immediately.

Limitation of Liability

Our liability, and that of our suppliers, under any provision of these Terms is limited to the amount you paid through the Service or $100 USD if no purchase was made.

To the fullest extent permitted by law, we and our suppliers are not liable for any special, incidental, indirect, or consequential damages, including loss of profits, data, business interruption, or personal injury, arising from your use or inability to use the Service, third-party software, or hardware, even if advised of such damages.

Some jurisdictions do not allow exclusions or limitations of certain warranties or liabilities, so some limitations may not apply.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Service will meet your requirements, work with other software or services, operate without interruptions, or be error-free.

Governing Law

The laws of the Country (excluding conflicts of law rules) govern these Terms and your use of the Service. Your use may also be subject to other applicable laws.

Dispute Resolution

For any concerns or disputes about the Service, you agree to first attempt to resolve them informally by contacting us.

Severability

If any provision of these Terms is deemed unenforceable or invalid, it will be modified to achieve its intended purpose to the greatest extent possible, while the remaining provisions will continue in effect.

Waiver

Failure to exercise any right or require performance under these Terms does not affect the ability to exercise that right or require performance in the future, nor does it constitute a waiver of any subsequent breach.

Translation Interpretation

If these Terms are provided in multiple languages, the English version shall prevail in the event of any disputes.

Changes to These Terms

We reserve the right to modify or replace these Terms at any time. We will notify you of significant changes at least 30 days before they take effect. What constitutes a material change will be determined at our discretion.

By continuing to use the Service after changes take effect, you agree to the revised terms. If you do not agree, please stop using the Service.

Refund Policy

1. Eligibility for Refund

Refunds for services are considered under specific conditions:
  • Service Quality: If the service provided does not meet the standards outlined in the service agreement or if there are significant issues with the service delivery.
  • Timeliness: Refunds may be considered if the service was not completed within the agreed timeframe.

2. Refund Request Process

  • Notification: To request a refund, contact us at support@blinkfixusa.com within 7 days of the service completion date. Provide details about the issue and any relevant documentation or evidence.
  • Assessment: We will review your request and assess whether the issue falls under our refund criteria.
3. Refund Timeline
Once your request is received and approved, we will process your refund within 14 days. The refund will be issued to the original payment method used for the service.
4. Non-Refundable Services
Refunds are not available for:
  • Services: that have been completed as agreed upon in the service contract, even if you are dissatisfied with the outcome.
  • Services: that have been partially used or completed to your satisfaction before the refund request.
5. Partial Refunds
In some cases, a partial refund may be issued based on the extent of the service provided and the specific circumstances of your request.

Contact Us

For questions about these Terms, contact us at:
  • Email: support@blinkfixusa.com

Convenient Office Hours

Monday-Friday: 9:00 AM-6:00 PM EST
Saturday and Sunday: 10:00 AM-2:00 PM MST

Office Headquarters

1317 Edgewater Dr #6499, Orlando, Florida 32804 USA

Contact Info

Email: support@blinkfixusa.com

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